Hyperautomation Tutorial
Hyperautomation is a process of making everything automated in an organization that is possible to make. The primary aim of organizations behind hyperautomation is to streamline all the processes across their business. For implementing hyperautomation, various emerging technologies like artificial intelligence (AI), robotic process automation (RPA), and other automation technologies that can operate without any human intervention are used.
In modern business organizations, hyperautomation is becoming a condition for survival and ranking at the top in the competitive environment. Therefore, we can say that hyperautomation helping organizations in transforming and automating their maximum processes and tasks.
In this tutorial, we will learn about some important fundamental concepts of hyperautomation, from basic introduction to benefits and challenges.
What is Hyperautomation?
Hyperautomation is a modern concept of automating processes and tasks in a business organization. It allows to automate all the processes and tasks across the organization that can be automated. For this, it makes the use of modern technologies like artificial intelligence (AI), machine learning (ML), robotic process automation (RPA), and many other technologies.
The primary aim of hyperautomation is to minimize human involvement and streamline the processes as much as possible. It helps creating a more reliable, efficient, and adaptable business ecosystem.
Due to being a top strategic technology in business automation, hyperautomation has become very popular in recent years. Researches state that 85% of organizations are investing toward hyperautomation initiatives, and almost 56% of organizations have already invested in such initiatives. Hence, hyperautomation is becoming a necessity for business organizations for surviving in today's competitive market.
Components of Hyperautomation
Hyperautomation uses various modern technologies as the key components to provide a comprehensive system for automating business processes and tasks. Some of the important components of hyperautomation are described below −
Robotic Process Automation (RPA)
RPA allows for creating bots (software robots) that can mimic human actions, and perform structured and repetitive tasks within a digital system. Hence, RPA builds the foundation for hyperautomation.
RPA is capable in automating all the repetitive tasks like data entry, form filling, calculations, etc. without any human intervention. It improves the efficiency in processes by eliminating human errors. Also, RPA frees up human employees so they can focus on more strategic tasks and workflows.
Machine Learning (ML)
Machine Learning is an advanced technology which uses algorithms that enable digital systems to learn from data and actions, and improve their performance over time without any explicit programming. ML is based on the historical data and recognizing patterns in them.
Machine learning plays an important role in hyperautomation, as it allows for improved decision making in automated processes.
Artificial Intelligence (AI)
AI is the backbone of hyperautomation, as it emulates human intelligence in automation systems for problem solving, logical reasoning, and decision-making. It helps automating those processes that require cognitive and contextual understanding.
Big Data
Big Data is a set of advanced technologies and frameworks that allows for processing, analyzing, and managing a huge amount of data produced by devices and systems during pattern recognition and developing optimal automation solutions.
In hyperautomation, big data allows for making data driven decision and optimize business processes.
Cobots (Collaborative Robots)
Cobots are nothing but robots which are specially design to run alongside humans in the same working environment. In hyperautomation, cobots help sharing tasks and improving efficiency. Integrating cobots in the hyperautomation systems assist in repetitive tasks demanding physical activities and free up human employees to focus on other high value tasks.
Chatbots
Chatbots are software tools powered by AI technologies. These are used in hyperautomation systems to interact with humans using text or voice communication in real-time. Technologies like Machine Learning and Natural Language Processing are the basic building blocks of chatbots.
In hyperautomation, the primary function of chatbots is to handle customer queries and reply in real-time. These helps providing 24/7 customer support and hence improving customer satisfaction
How to Implement Hyperautomation?
Hyperautomation can be implemented by using a systematic approach and combining various technologies to automate processes from beginning to completion. However, the process of implementing hyperautomation is an iterative approach that involves continuous improvement over time.
A typical step-by-step process for implementing hyperautomation is explained here −
Step 1 − Firstly, analyze the business workflows and processes to identify the area for automation. For this, one can use tools like process mining, task mining, etc.
Step 2 − Integrate RPA (Robotic Process Automation) to automated those tasks which are structured and based on specific rules.
Step 3 − Implement Artificial Intelligence (AI) and Machine Learning (ML) technologies to handle complex tasks that require cognitive decision-making.
Step 4 − Increase the automation capabilities to optimize workflows and connect different systems. For this, one can use additional tools like iBPMS, iPaaS, and information engines.
Step 5 − Create a virtual model of the business processes in the organization. This will help in simulating and monitoring different processes and their inefficiencies.
Step 6 − Continuously monitor and optimize the automated processes to meet the business needs.
Step 7 − Engage human employees in more strategic and high value tasks.
Advantages of Hyperautomation
The following list highlights some of the key benefits of hyperautomation and its way of implementation −
- Hyperautomation increases consistency and reliability in processes.
- It enhances accuracy and efficiency by reducing human errors.
- It makes business processes faster.
- It reduces operational costs.
- Hyperautomation improves the consumer satisfaction.
- It helps increasing productivity by freeing up human resources for high value tasks.
Challenges of Hyperautomation
The following table highlights some of the challenges coming its way of implementation −
- If data available for hyperautomation is of poor quality, it can decrease effectiveness of the automation.
- Hyperautomation requires skilled professions for implementation and maintenance.
- All modern automation technologies are not compatible with legacy systems.
- Selecting a right automation product or tool is a challenge in growing market.
- Hyperautomation technologies can cause job displacement.
- Organizations have to invest in training programs to upskill employees in their automation technologies.
Applications of Hyperautomation
The following are some common examples of hyperautomation applications across various industries −
- In healthcare sector, hyperautomation is used for managing the patient records and treatment plans.
- In manufacturing industries, hyperautomation is used for various purposes like supply chain management, inventory monitoring, pricing and billing, etc.
- In banking and finance, hyperautomation is utilized for automating data entries, invoice generation, data extraction from invoices, etc.
- In industrial environments, hyperautomation is also used to maintain regulatory compliances by automating processes like tracking, reporting, auditing, etc.
- In e-commerce and retail marketing, hyperautomation is utilized for offering personalized customer experiences through email marketing, social media marketing, etc.
- Hyperautomation is also used in retail to improve back-end processes like management of inventory, procurement, and transportation.
What You Will Learn in This Hyperautomation Tutorial?
The following table gives a list of topics covered in this hyperautomation tutorial −
| Chapter | Description |
|---|---|
| Introduction to Hyperautomation | This introductory chapter on hyperautomation explains the basic meaning of hyperautomation and how it integrates various technologies into a system. |
| Importance of Hyperautomation | In this chapter, you will learn about the importance of hyperautomation and its significance in enhancing the efficiency and performance of business processes. |
| Technologies Behind Hyperautomation | This chapter provides a detailed explanation of various technologies used for implementing hyperautomation in business organizations. |
| Working of Hyperautomation System | In this section, you will understand how a hyperautomation system works in a practical business process or workflow. |
| Benefits of Hyperautomation | This chapter explains key benefits that hyperautomation offers in a business organization. |
| Challenges of Hyperautomation | This chapter describes key challenges that organizations face while implementing and maintaining hyperautomation. |
| Applications of Hyperautomation | In this chapter, you will explore the practical use cases of hyperautomation in various sectors. |
Who Should Learn Hyperautomation?
This Hyperautomation Tutorial is designed in simple and lucid manner to explain the concept of hyperautomation and its importance in modern business organizations. Hence, anyone who is interested in gaining knowledge about hyperautomation and its applications across various fields can find this tutorial very useful.
This tutorial can also be a valuable resource for any of the following readers −
- Students in automation and artificial intelligence
- IT professionals and systems designers
- Business leaders and executives
- RPA and automation engineers
- Automation consultants
Prerequisites to Learn Hyperautomation
This tutorial on hyperautomation is primarily designed for absolute beginners and requires no background in the domain. However, if the readers have a basic understanding of automation, AI, ML, business processes, and related technologies, then it will become very easy to grasp the concepts covered here.
FAQs on Hyperautomation
In this section, we have picked up some of the most Frequently Asked Questions (FAQs) on Hyperautomation, followed by their answers.
Hyperautomation is a concept used in business organizations for automating all the processes that can be automated. For this purpose, it collectively makes the use of emerging technologies like artificial intelligence, machine learning, robotic process automation, business process management, etc.
In finance, using a RPA tool for validating invoices to ensure that they are valid and not fraudulent is an example of hyperautomation.
Robotic Process Automation (RPA) combined with Artificial Intelligence (AI) and Machine Learning (ML) makes the core of hyperautomation.
AI and Hyperautomation are completely different, as AI (Artificial Intelligence) is a technology that simulates human intelligence in machines and it is a part of hyperautomation, while hyperautomation is a complete tool combining various technologies like AI, ML, RPA, etc. to create a digital, automated workforce to automate a process end-to-end.
Hyper-automated banking is a concept used for automating banking processes by using AI, ML, and RPA. This is aimed for improving efficiency and customer services in the banking sector.